This streaming app is provided by Sky Group for Sky TV subscribers for free. With the help of Sky Go, users now can watch live Sky TV on their Windows computers. While Sky Go is one of the best streaming apps available, it is not without flaws, such as when it fails to launch or play content. The most recurring of these errors is error code 200: Sky Go Unable to Load Configuration. We’ll walk you through a few simple solutions to fix the error in this article, but first, let’s talk about why this happens.

Why does the error code 200 Unable to load configuration happen?

When you read the entire prompt, you can see a description that says, Unable to load configuration. You should ensure your device has an active network connection and try again. This is a clear sign that Sky Go is not functioning properly. A number of reasons can cause this error, such as:

Sky Go is not connected to a stable network connection Some corrupt files exist in the %LocalAppData% folder Your hardware is problematic You have set your device’s date and time incorrectly

What can I do if Sky Go is unable to load configuration?

1. Restart router/gateway

One of the main reasons for Sky Go’s unable to load configuration error is an unstable network connection. Rebooting the gateway/modem/router/hub can fix this and give you a more stable connection.

2. Reset network

Restarting your network can also give you a more stable internet connection and help you fix Sky Go unable to load configuration error. Additionally, we recommend installing a PC repair tool. Because there’s a chance the problem isn’t with the network at all but rather with your computer’s operating system, Restoro is an excellent choice for this task. This tool can detect faulty files and replace them, so resolving the problem and improving computer performance. ⇒ Get Restoro

3. Turn off the Firewall

Firewalls don’t always mix so well with streaming service apps. A firewall can block the internet connection from Sky Go and lead to the Sky Go unable to load configuration error. If you use other firewalls on your Windows 11, refer to its manual to disable it. Turn off or uninstall third-party antivirus services that contain firewalls. Mostly, you can right-click the antivirus tray icon and disable it from there.

4. Check the Date and Time

Most online applications fail to work appropriately when the date and time of the device are not properly set. In addition to the steps above, ensure that you have set the short and long date format of your Windows 11 to dd/MM/YY.

5. Close screen recording apps

Screen capturing services can stop Sky Go from working expectedly. So, ensure to close them by following the steps above. SPONSORED

6. Clean boot your Windows

Some third-party applications, such as CiscoVideoGuard, are not compatible with Sky Go. Clean-booting your windows helps you eliminate them from being opened at startup and therefore, you will not run into Sky Go unable to load configuration.

7. Uninstall CiscoVideoGuard and Sky Go 

Uninstalling CiscoVideoGuard and Sky Go and deleting the remaining files help you reinstall Sky Go from a clean slate. Sky Go’s unable to load configuration error will surely be gone after this process is complete.

8. Contact the Sky Go support team

If the error persists even after you have tried all the steps above, it is best to contact the Sky customer support team. They are professionals who will figure out the exact problem you are facing and help you fix it. Be sure to let them know the troubleshooting steps you have done so that they better understand what exactly is the problem.

What are the benefits and drawbacks of Sky Go?

You can use Sky Go on up to 2 devices. If you pay extra for a monthly fee, you can go up to 4 devices. To play content on computers, you need a deprecated browser plugin called Microsoft Silverlight 3.0. Not all programs are available on Sky Go. Because of viewing rights, specific programs are blacked out from the schedule. If you’re looking for the best browsers to stream Sky Go on PC, take a look at this article. To access the complete list of live TV channels that Sky Go supports, you need to subscribe to the corresponding Sky TV packages. Sky Go unable to load configuration error is a common error, but it is not the only error you might run into. You might encounter login problems, hit the maximum number of downloads, or some other weird errors such as Sky Go error 202. Also, whether the app is connected or not, stuttering and buffering are signs of a problem with LAN connection or unstable connection. Last but not least, make sure that you haven’t left a VPN running if you’re seeing geo-blocked restrictions. If you run into Sky Go unable to load configuration in Windows 10, read this article.

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