To mitigate this, we encourage you to try a tool on the Microsoft Store and set the folder where scanned files are saved manually. Read below to find out what you need to fix the issue once and for all.
Why can’t I save a scanned document as a PDF?
There are several reasons why you can not save a scanned document as a PDF:
Software compatibility – The scanning software you are using may not be able to save scans as PDFs. Check the software’s documentation to see if it supports PDF output. Scanner settings – The scanner may not be set up to save scans as PDFs. File permissions – Where you are trying to save the PDF may not have sufficient write permissions. Try saving the file to a different location, or check the file’s permissions to ensure you have the necessary rights to save the file. Large file size – The scanned document may be too large to be saved as a single PDF file. Try reducing the file size by lowering the resolution or color depth of the scan. Disk space – Your computer may not have enough disk space to save the scanned document as a PDF. Check the available disk space and free up some space if necessary.
What can I do if I’m unable to save scanned files?
Before going through any of these solutions, ensure you have the appropriate permission to save files in the selected location. Also, depending on your scanner, you may need to check the scanner’s settings and ensure that the appropriate output format is selected.
1. Use Windows Scan
- Disable antivirus software
3. Run the SFC utility
These three easy solutions can help you fix the problem and get back to saving your scanned documents with ease. If none of these solutions work for you, it may be worth considering seeking assistance from your scanner manufacturer or contacting a professional technician.
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